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Jumping Into the Clouds
At the Gartner Symposium last week, Cloud Computing was listed as the number one strategic technology area for 2010 (up from number three in 2009). Among other things, Gartner said that companies...
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Are You Really Engaging Your Customers?
Just came back from the Gartner Customer 360 Summit and there are definitely a lot of great things happening within our industry that are going to help us deliver exceptional customer experiences!...
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